Aer Lingus


Aer Lingus contact number
Aer Lingus Contact Number

Aer Lingus is an Irish airline.

Other Aer Lingus Contact Numbers

Department Contact Number
Customer Services 0844 248 2553
Head Office 0844 248 2553
Departures and Arrivals 0844 248 2553

Aer Lingus Contact Number Opening Hours

Days Opening Hours
Monday- Friday 22 hours (closed between 6am-8am)
Saturday/Sunday 21 hours (closed between 6am-9am)

Aer Lingus Head Office Address

Department Address
Head Office Head Office Building,
Dublin Airport,

Reasons to call the Aer Lingus contact number:

  • To book a flight.
  • To make an adjustment to an upcoming booking.
  • To find out live arrival/departure information.
  • To book special assistance.
  • To ask a question about the frequent flyer programme.
  • To make a complaint about an Aer Lingus flight or employee.

Which alliance is Aer Lingus in?
What is the Aer Lingus cancellation policy?
Who are Aer Lingus’ partner airlines?

Aer Lingus Flights

Aer Lingus flies to a range of destinations from the UK such as Ireland and the USA. One of the best things about flying to the USA with Aer Lingus is that you can pre-clear US immigration in both Dublin and Shannon airport before you depart. You can also treat the Irish airports as a connection from regional airports such as Liverpool John Lennon Airport. Aer Lingus has been rated four stars by Skytrax World Airline Awards and it is the first and only Irish airline to be awarded such an honour.

You can even book full holidays through Aer Lingus- from short breaks to Ireland to holidays to an American city. You will be able to book your flights, add a hotel to your booking and even car hire at your destination if you believe that you will need it. There are over 190 Aer Lingus destinations around the world including Dusseldorf, Faro, Barcelona, Vienna, Gran Canaria and Tenerife, accessible from the main hub in Dublin Airport. If you want to be the first to hear about low fares, sign up to the Aer Lingus newsletter.

Aer Lingus Online Check-in

Online check-in is a simple way of checking in for your Aer Lingus flight. You can do it at home or even on the go if you are really stretched for time. You can check in online between 2-30 hours before your flight is due to depart. If you are travelling transatlantically, you can check in between 2-24 hours before your flight is due to take off. For some routes, you might be able to check in up to 30 days before but you will have to pay a fee to reserve a seat- free seat allocation is only available when check-in opens to everyone.

Aer Lingus Baggage Allowance

If you are flying with Aer Lingus within Europe, you will need to pay to add checked baggage. If you add the bag when you book, you will save money. There are four options for checked bags: you can have one bag up to 15kg, one bag weighing up to 20kg, one bag weighing up to 25kg or two bags with a combined weight of 40kg, depending on your needs and budget. If you’re flying to/from North America, you are allowed one bag free of charge weighing up to 23kg- don’t forget to book it online up to two hours before you fly.

Aer Lingus Business Class

Aer Lingus Flights
Aer Lingus Flights

Flying Business Class with Aer Lingus means that you become a priority customer. The cabins have just been transformed meaning that your seat now converts into a fully lie-flat bed. The seats have been cleverly designed so that you can store the items that you need during the flight close to you without feeling cramped. You’ll also be able to charge your devices with full in-seat power. To eat, you’ll enjoy modern Irish food served on china dishes. If you are flying from JFK to Ireland, you can opt to eat dinner in the airport lounge so that you can sleep undisturbed on the flight. In the business cabin, there is complimentary wifi so that you can stay connected with your friends and family or catch up on some work. There is a 16″ in-flight entertainment system where you can enjoy the latest films fresh from the box office as well as over 90 TV shows and over 1,000 albums. Note that business class is only available on transatlantic flights.

Aer Lingus Gold Circle

Gold Circle is Aer Lingus’ frequent flyer programme. When you become a member, you can spend your points on a range of rewards from both Aer Lingus and their partners. There are three tiers: Gold Circle, Gold Circle Prestige, Gold Circle Elite. The more you fly, the more points you will earn and the faster you will move tiers. Membership is valid for one year. You can earn points by flying with Aer Lingus or with their partners. Your points can be spent on a flight for yourself or a flight as a gift to a loved one.

Popular questions about Aer Lingus

Which alliance is Aer Lingus in?

Aer Lingus was part of the OneWorld alliance until 2007 when it decided to withdraw its membership. As a result, it entered into agreements with several other airlines including British Airways and KLM.

What is Aer Lingus’ cancellation policy?

The cancellation policy depends on which type of fare you have. Low fares are completely non-refundable, except for flights from/to the US, where you can cancel within 24 hours. Plus fares are also non-refundable. Flex fares refunds are only available if you cancel before the flight is due to depart.For Business and Business Flex fares, a full refund -15% and an administration fee will be taken.

Who are Aer Lingus’ partner airlines?

Aer Lingus has several partner airlines including Etihad, KLM, Air Canada, jetBlue, United, FlyBe and British Airways.

About Aer Lingus

Aer Lingus was originally founded by the Irish Government before it was privatised back in 2006. Ryanair attempted to take over the airline three times when it first became available but the move was refused by the European Commission as the two airlines would have controlled 80% of flights departing from Dublin Airport. Today, the airline is owned by the International Airlines Group.

For more information about Aer Lingus, call the contact number on this page.