British Airways

0843 208 2389

British Airways contact number
British Airways Contact Number

British Airways is the largest airline in the UK.

Other British Airways Contact Numbers

Department Contact Number
Customer Services 0843 208 2389
Head Office 0843 208 2389
Bookings 0843 208 2389

British Airways Customer Service Opening Hours

Days Opening Hours
Monday- Friday 9am-6.15pm
Saturday 9am-5pm
Sunday 9am-5pm

British Airways Head Office Address

Department Address
Head Office British Airways Plc,
PO Box 365,
Harmondsworth,UB7 0GB

Reasons to call the British Airways Contact Number:

  • To make a booking or change an existing booking.
  • To report lost baggage.
  • To check the status of your flight.
  • To make a special request or name correction.
  • To enquire about a group booking.
  • To make a complaint about British Airways.

Where do British Airways fly to from Heathrow?
Which British Airways plane will I be on to New York?

British Airways Flights

You can fly to over 170 destinations around the world courtesy of British Airways from the four airports in London. Destinations include Rome, Vienna, Madrid, Berlin, Boston, New York, Toronto, St Lucia, Washington DC, Seattle and Jamaica. For a small payment, British Airways can hold your booking for 72 hours. If you are on a strict budget, you can search specifically by price. The airline also has the best price guarantee, so if you can find the same flight for less on another website, British Airways will refund the difference. New destinations have been added for late 2016 including Cape Town, Doha, Tehran, Alicante and Berlin.

British Airways Holidays

Whether you are looking for a last-minute winter sun holiday, a luxury honeymoon or a short city break, British Airways Holidays can assist you. If you’re not quite sure where to go, there is a range of travel guides on the British Airways website which are designed to inspire you. If you are on a budget, why not try an all-inclusive holiday? They can seem more expensive up front but all of your food and drink for the holiday is included in the price. If you like the idea of a private space, try a villa holiday- Orlando is a great destination for families to enjoy a villa holiday. If you’re not sure which destination to choose, try a multi-centre holiday which works particularly well in the USA- for instance from New York to Las Vegas. If you are on a strict budget and more flexible with your dates and destinations, try the holiday finder tool which will find flights and accommodation for a low price, although the hotels may be two-three star.

When you book with British Airways Holidays, you will benefit from a combined saving in comparison to booking your flights and hotel separately. The holidays are also all ATOL-protected and there is a 24-hour support phone number even when you are on holiday.

British Airways Executive Club

British Airways Executive Club is a free loyalty scheme that you can join. You will collect Avios points to spend on travel perks such as upgrades. The more that you fly with British Airways and their partners, the more points you will earn. As soon as you join the club, you will start to see the rewards from deals which are exclusive to members and you can also claim points from any flights in the last three months. Bronze members get priority boarding, silver members get access to business lounges and gold members can access first class lounges and get spa treatments. You can earn rewards quicker by creating a household account, where up to six people can combine their points.

British Airways Baggage Allowance

Hand Baggage

Adults/Young adults/ Children – One handbag/laptop bag weighing a maximum of 23kg and measuring up to 45 x 36 x 20cm. One cabin bag, same weight, with the maximum size of 56 x 45 x 25cm.

Infants- One cabin bag weighing up to 23kg and measuring no more than 56 x 45 x 25cm.

Checked Baggage

A checked bag can measure up to 90cm x 75cm x 43cm and weigh up to 23kg. For your exact checked bag allowance, go to the ‘Manage my booking’ aspect of the British Airways website for assistance. It will depend on where you are flying to and what class you are flying in.

British Airways Premium Economy

British Airways Flights
British Airways Flights

British Airways’ Premium Economy service is known as World Traveller Plus. You get a more comfortable flying experience with wider seats, extra legroom, more choice of meals, a full bar service, a personal entertainment system and a better free baggage allowance. You will also get an amenity kit and a power supply for electronic devices. The World Traveller Plus cabins are currently in the process of being upgraded so that they will have a larger entertainment system screen and greater recline on the seats.

British Airways Jobs

British Airways has over 40,000 employees in a range of different roles on the ground and in the air. You could work in the contact centre, helping customers to get the most out of their holidays. If you’re just starting out in your career, you could choose an apprentice role in the likes of engineering or project management. If you want to be in the cabin crew, you could work solely out of Gatwick or as part of a mixed fleet at Heathrow airport.

Popular questions about British Airways

Where do British Airways fly to from Heathrow?

British Airways flies to many destinations over the world from Heathrow such as Ghana, Morocco, Thailand, USA, Bahrain, France, Hungary, Romania, China, Denmark, Germany and Sweden.

Which British Airways plane will I be on to New York?

For flights between the UK and New York, you will be on the Boeing 787 Dreamliner. It has large windows, mood lighting and the latest in-flight entertainment. It is also quieter and more fuel efficient than previous models.

About British Airways

British Airways was first founded in 1974, two years after the British Airways Board was first established by the UK Government. The airline is one of the founding members of the Oneworld alliance. Today, it is the largest airline based on fleet size, but the second largest behind easyJet in terms of passengers carried.

For more information about British Airways, call the contact number on this page.