Drayton Manor: 0843 557 4853

0843 557 4853

Drayton Manor is a UK theme park, zoo and tourist attraction in Staffordshire. The resort is on 280 acres of land and sees 1.5 million visitors every year. The Drayton Manor Mansion was originally built in 1835 but it was bombed in 1926 and during WW2 it was used to train soldiers. In 1949 it was bought by George and Vera Byran who opened a small amusement park. It grew bigger during the 1950’s and became one of the most popular and visited theme parks in the UK. You can get in touch with the Drayton Manor contact number on 0843 557 4853.

Drayton Manor Contact Numbers:

Drayton Manor Phone Number Opening Hours
 Customer Services 0843 557 4853 7 days a week
9am to 5.30pm
Head Office 0843 557 3392 7 days a week
9am to 5.30pm
Complaints 0843 557 4853 7 days a week
9am to 5.30pm
Rides and Attractions 0843 557 4853 7 days a week
9am to 5.30pm
Facilities 0843 557 4853 7 days a week
9am to 5.30pm
Schools and Groups 0843 557 4853 7 days a week
9am to 5.30pm

Drayton Manor Customer Services – 0843 557 4853

You can get in touch with the customer services department for a number of reasons. You can call them to purchase tickets, inquire about height restrictions on specific rides or other information about the rides, you want to book group tickets or you would like to find out more about the facilities available at Drayton Manor. You can also inquire about ticket cancellations and refunds. To inquire about any of these services or to book tickets you can call the Drayton Manor customer services contact number on 0843 557 4853.

Drayton Manor Head Office – 0843 557 3392

You can contact the Drayton Manor head office if you would like to inquire about any of the services available at their park, to inquire about security, to complain about an advert for the company or to inquire about anything relating the company as a corporation. You can also call the head office if you wish to be transferred to a specific department such as marketing or HR. You can contact the Drayton Manor head office on 0843 557 3392. If you are interested in working for Drayton Manor at the park or their head office location you can also get in contact with the head office to discuss applying for a job and to find out what opportunities are available at the moment.

Drayton Manor Complaints – 0843 557 4853

If you have has an unpleasant visit to Drayton Manor you should get in touch with the complaints team who will work hard to investigate the issue and try to improve their services. If you believe some rides you have been on are unsafe you should call the complaints team or head office to complain and if you have been hurt on a ride or around the park you may be able to receive some compensation. Drayton Manor takes feedback very seriously regarding the safety of its customers and will fix the issue as quickly as possible. If you are unhappy with how you were spoken to by a member of Drayton Manor staff or how a member of staff was acting whilst at the park you should also file a complaint with the complaints team. Once you have made a complaint, depending on how serious your complaint is, you should be contacted again and given updates on the progress of your report. To file a report with the complaints team call the contact number on 0843 557 4853. 

Rides and Attractions – 0843 557 4853

Drayton Manor has over 100 rides and attractions available such as the Apocalypse, the 4D cinema and the ben 10 mission coaster. You will be able to find a rollercoaster perfect for everyone in the family. In 1994 Drayton Manor opened the Shockwave ride which was the first stand up rollercoaster in Europe and the only zero gravity rollercoaster in the world. If you don’t like rollercoasters Drayton Manor has a selection of other attractions for you to enjoy such as crazy golf, Thomas land and the dino trail.

Drayton Manor also has a 15-acre land Zoo with over 100 animals from all over the world for you to learn about. Some of the Animals at Drayton Manor are endangered species and Drayton Manor’s team work hard to conserve the animals who are struggling to survive out in the wild. Drayton Manor has a zookeeper for the day experience allowing you to take care of some of the animals for a full day. They also offer work experience and volunteering at the Zoo.

To find out more about the ride and attractions such as any height restrictions or accessibility options you can call 0843 557 4853.

Facilities – 0843 557 4853

Drayton Manor offers a four-star hotel that is 250m from the park entrance. The hotel has 150 rooms and multiple different types of rooms including Thomas the tank engine themed rooms. The hotel has a bar and restaurant on site. Drayton Manor also offers camping, a caravan site and a glamping option with over 100 pitches, a children’s area and wifi.

You can hire wheelchairs and children’s buggy’s from the main entrance for £10 as well as a cash deposit of £10 per wheelchair or buggy. It is recommended that you pre-book your buggy or wheelchair as they are on a first come first serve basis. you can pre-book by calling 0843 557 4853, all pre-booked buggy/wheelchairs must be paid for by card.

Nursing mothers and baby changing facilities can be found in a number of areas in the park, in Thomas land there is a separate cubicle for nursing mothers, the Grill Inn as well as other areas. All toilet facilities have baby changing cubicles and you can purchase nappies and other baby care items from the toy shop that is located in the centre of the park.

The first aid area is located in the middle of the park, next to the 4D cinema. It is manned by trained staff who will be able to help you if you’re injured or feeling sick.

In guest services, you can find lost property, cash points (you will be charged £1 for each transaction) and all lost children will be taken there. You can also find free child ID stickers that you can write your phone number on and stick to your child.

Drayton Manor offers a number of rides and attractions that are available for guests with additional needs and will do everything they can to make sure you have a great time using their facilities. There are accessible toilets and changing rooms that have a toilet, sink, a shower, a hydraulic bed and a hoist in a spacious room to allow space for additional carers. If you want to inquire about rides or facilities for additional needs guests you can call 0843 557 4853. 

Schools & Groups – 0843 557 4853

There are a few options for schools and groups who want to visit Drayton Manor. Drayton Manor offers education packages, early years and key stage 1 workshops, key stage 2 workshops, KS3, KS4 and college workshops, holiday clubs, uniformed groups offers (guides, scouts, brownies etc.) as well as deals for normal park access. To inquire or book any of these school or groups packages you can call 0843 557 4853.