DVLA Connection Number

0844 453 0118

The DVLA is a government department that deals with driver and vehicle licensing. The DVLA has more than 48 million driver records and more than 40 million vehicle records. The DVLA has been operating for more than 40 years as it took responsibilities from local authorities. You can call the customer services department on 0844 453 0118.

DVLA Telephone Contact Numbers:

Department Contact Number Opening Hours
Customer Services 0844 453 0118 Monday to Friday
8am – 7pm
Saturday
8am – 2pm
Head Office 0844 453 0118 Monday to Friday
8am – 7pm
Saturday
8am – 2pm
Complaints 0844 453 0118 Monday to Friday
8am – 7pm
Saturday
8am – 2pm

DVLA Customer Services – 0844 453 0118

You can call the DVLA customer services if you want to book your driving test or your theory test, you need to report your licence as lost or stolen, you would like to apply for your provisional driving licence or you need some help filling in the provisional licence forms, you have lost your V5c log book, you would like to register your vehicle, you need to report a new medical issue or condition that will effect your driving, you want to report a driving offence, you want to cancel your driving or theory test, you want to inquire about or order a personalised registraiton plate or you have some other inquiries regarding the work the DVLA does. Before you can learn how to drive you must register with the DVLA for a provisional licence, it costs £34 online or £43 if you apply by post, once you have completed the necessary forms you will receive your provisional licence within a week. If you have not received your provisional licence you should get in contact with the DVLA customer services department. Once you have passed your driving test you will need to send back your provisional licence to the DVLA and they will send you your official licence free of charge. It costs £20 to replace a driving licence if you have lost it. You can get in touch with the DVLA customer services by dialling the contact number on 0844 453 0118.

DVLA Head Office – 0844 453 0118

The DVLA head office is located in Swansea and they can be contacted if you would like to inquire about what responsibilities the DVLA has or if you need to change details on your driving licence, renew your driving licence or inquire about driving penalty points, fines or disqualification. If you need to make the DVLA aware of a change in address or change in name, you can do so online or by post (if you need to change your name this can only be done by post) doing this is free but if you want to change your photo it is £14 online and £17 by post. Your driving licence is valid for 10 years and you will need to apply for a new one when you know yours is about to expire, to do this you can call the head office or go online. To renew your licence it costs £14 online and £17 by post when you reach 70 years old you are required to renew your driving licence but this will be free. If you build up more than 12 penalty points onto your licence in the space of 3 years you will be disqualified from driving. If you are a new driver the rules are different regarding penalty points, if you have recently passed your test or have gotten points on your provisional your licence will be revoked if you get more than 6 in the first two years of having your licence, is this happens you will be required to complete your theory and practical parts of the driving test. You can get in touch with the head office by calling 0844 453 0118. 

DVLA Complaints – 0844 453 0118

If you have experienced a problem with the DVLA such as rude customer service, unfair points or fines, you feel you have been wrongly disqualified, there has been an unacceptable problem with your paperwork or you feel you waited too long to receive a letter from the DVLA or you provisional driving licence or your official driving licence. You can get in touch with the complaints team by calling 0844 453 0118. They will file your complaint for you and get back to you with any progress on your case.