You can call the Europcar contact number on 0843 596 3145Use the number to answer any queries that you may have about booking a car. Europcar is a car hire service.

Reasons to use the Europcar contact number:

  • To book car hire.
  • To change or cancel a car hire booking.
  • To make a payment.
  • To add an extra to your booking, such as child car seats or sat navs.
  • To get more information about the DVLA changes to car hire.
  • To query an invoice that you have received.
  • To find the nearest Europcar to you/ to a destination that you are travelling to.

Europcar Customer Service Opening Hours

Day Opening Hours
Monday 09:00am – 17:00pm
Tuesday 09:00am – 17:00pm
Wednesday 09:00am – 17:00pm
Thursday 09:00am – 17:00pm
Friday 09:00am – 17:00pm
Saturday 09:00am – 17:00pm
Sunday 09:00am – 17:00pm

Europcar UK Head Office

James House
55 Welford Road,
United Kingdom

Europcar Hire

Europcar has a large fleet of cars and vans available for hire.


Here are some of the cars available for hire:

  • Mini Cooper
  • Nissan Micra
  • Vauxhall Astra
  • VW Golf
  • Ford Focus
  • Skoda Octavia
  • Mercedes A 200
  • BMW 320
  • Audi A6

Cars are available in manual and automatic transmission.


Here are some of the vans available to hire:

  • Renault Master
  • Vauxhall Combo
  • VW Caddy
  • Iveco Daily
  • Mercedes Sprinter

Luxury cars

If you need to hire a luxury car, Europcar have some in their fleet, including:

  • BMW 4 series
  • Mercedes-Benz
  • Abarth
  • Porsche
  • Land Rover

Europcar Locations

Europcar has more than 3,000 locations across the world, in areas such as:

  • Western Europe
  • Central Europe
  • Eastern Europe
  • Africa
  • Asia
  • Middle East
  • Caribbean
  • North/ South America

Europcar locations can be found in airports and city centres.

Why use Europcar?

  • Easy, convenient online booking
  • Low prices
  • Recent car models
  • Award winning company
  • Express pick-up service available.

Europcar Services


If you live within 10 miles of a Europcar branch, you could have the vehicle delivered to you. For over 10 miles away, you’ll pay £15 and £1.50 per mile. The minimum notice that you can give to have a vehicle delivered is 2 hours.

Chauffeur service

If you are heading to an important meeting or need time to relax, the Europcar chauffeur service is made up of professional drivers who will make your journey smooth as possible. You’ll travel in a top of the range Mercedes-Benz vehicle.

Online check in

If you have a busy trip ahead and need to get on the road as soon as possible, online check-in is available. When you have paid for your rental, select online check in. Then, when you arrive head to the eReady desk, present your driving licence and the card you paid with, sign a rental agreement and you can head off.

Model Guarantee

If you know that you want to drive a specific model of car, the Make and Model Guarantee can ensure that this happens for you. This is available at all UK airports for Volkswagen Golf, Mercedes A-Class, Nissan Qashqai and Vauxhall Insignia.

One Way Rental for £1

Drive from one city to another for £1, within a time frame of 24 hours. This is because occasionally Europcar needs to move a vehicle from one location to another and it can be expensive to do it via truck, so one way hire benefits both the hirer and Europcar.

Equipment and Extras

Levels of protection

For extra protection when you hire your car, there are the following products:

  • Premium protection- Reduces your excess to zero, so you are covered if the vehicle is stolen/lost, saving you £1000.
  • Medium protection- Lower the excess to £250.
  • Super personal accident insurance- Cover for personal injury, medical expenses, death, lost/damaged baggage.
  • Value cover- Reduces your excess to zero on high-risk aspects such as windscreens and tyres.

Extras to add to your booking:

  • Additional drivers.
  • Child seats.
  • Full tank option.
  • Satellite navigation.
  • Arrive and drive.
  • Europdrive package
  • Special assistance
  • Online check in.

Privilege Loyalty Programme

Sign up for the free Europcar loyalty programme and you will get a great range of rewards including:

  • Free weekend hire when you hire 3 times in one year.
  • £10 discount coupon after you hire a car twice in a year.
  • Priority collection.
  • Guaranteed bookings.
  • Traveller miles.
  • Discount hotel prices.

Long term hire

You can hire a car on the Europcar website for up to 84 days. Month Plus lets you hire from 28 days to 84 days, including insurance. You can also change the model of the car each month at no extra cost and get delivery/collection to your home.

Europcar for Business

Europcar has lots of years of experience providing car rentals to businesses. The price is specially tailored to your needs and how much rentals you will be using, you can open your account and be on the road within 48 hours and register staff members in advance to get them out on the road quicker.

Europcar Discount Code

Europcar has discount codes available online when you search. For example, in May 2016, here are some of the current ones:

  • Up to 20% off on selected car hire
  • Hourly car hire from £4
  • Up to 20% off car rental in Germany
  • Portugal car hire from as little as £15

The codes often expire quickly and have terms and conditions, so make sure you check them thoroughly before you use them.

About Europcar

Europcar is a French car rental company. It was founded in 1949 in Paris. It operates in 140 countries covering North America, Europe, Western Asia and Africa. The Europcar brand was officially created in 1951. Until 1988, the company was owned by Renault, then in 1998 until 2006 it was owned by Volkswagen. The company was then purchased by Eurazeo, an investment group, who turned it into the Europcar Group that it is today.

In 2015, Europcar announced that it was intending to go public, after acquiring a car share start-up called Ubeeqo.

Today, the company has over 6,000 employees across the world, with a revenue of over 1,949,000,000 Euros.

The head office can be found in Val Saint-Quentin at Voisins-le-Bretonneux (Saint Quentin en Yvelines), France.

Around six million drivers used a Europcar vehicle in 2014. With a presence in over 140 countries, it is the largest rental group in the world. The company has an average fleet of around 200,000 vehicles, providing rentals to both business and leisure customers across the globe.

For more information about Europcar rentals, the loyalty programme or other services, call the Europcar contact number.