Kuoni is a luxury travel company. If you want to book a holiday, call the Kuoni contact number on 0844 248 2625.

kuoni contact number
kuoni contact number

Why would I call the Kuoni contact number?

  • To book a holiday or amend/cancel an existing booking.
  • To hear more about a destination that you are interested in.
  • To add an extra to your trip i.e. insurance or car hire.
  • To order a brochure.
  • To contribute towards a Kuoni gift list.
  • To buy a Kuoni gift voucher.

Receiving your holiday tickets
Working for Kuoni
Kuoni and John Lewis
How to pay for your Kuoni holiday
Kuoni airlines

Kuoni Telephone Numbers:

Kuoni Phone Number
Head Office 0844 248 2625
Customer Service 0844 248 2625
Complaints 0844 248 2625

Kuoni Opening Hours

Department Opening Hours
Customer Service 9am – 8pm daily

Kuoni Head Office

Department Address
Head Office Kuoni House, Deepdene Avenue
Dorking Surrey RH5 4AZ
United Kingdom

Kuoni Holidays

Kuoni specialises in luxury holidays, with handpicked hotels and itineraries tailored to the customer. You can choose from destinations such as:

  • Mauritius
  • Maldives
  • Sri Lanka
  • Thailand
  • Bali
  • St Lucia
  • Barbados
  • South Africa
  • USA
  • Italy
  • Antigua

You can choose from a half board, full board or all-inclusive resort that is built to an incredibly high standard.

You can also tailor your holiday to your interests i.e. activity, cruise, family, LGBT, safaris, ski, spa, train journeys, weddings and wellness.

Kuoni Travel

Kuoni contact number
Kuoni contact number

If you know the month that you would like to travel, you can view the best destinations by the calendar. If you are still seeking inspiration, you can see a full range of destination guides, hotel recommendations and staff top picks.

Kuoni Sale

Kuoni usually has offers on certain resorts or destinations, so if you are flexible with the date that you can travel you can grab a bargain or as much of a bargain as a 5* luxury holiday can be. There is also regular seasonal sales, where you can choose a destination based on your departure airport for a low price, which is ideal if you aren’t overly fussy about where you travel to.

Kuoni Weddings

Weddings abroad can be a great option- they’re often cheaper than weddings in the UK and are more intimate. You can get married in a stunning destination with (fairly) guaranteed good weather surrounded by your nearest and dearest.

Kuoni Agents

Kuoni agents are specially trained to make your holiday special from the moment you begin planning it. You can visit an in-store branch where an expert will be waiting to help with suggesting destinations and adding additional excursions. You’ll even get a complimentary glass of champagne to celebrate booking your dream holiday.

The Kuoni Difference

Kuoni prefers to focus on service. There are stores all across the UK and in selected John Lewis department stores. In 90 countries, Kuoni experts have handpicked their favourite hotels and 29 hotels are exclusive to Kuoni, as well as six islands in the Maldives. On average, customers give Kuoni a rating of 9.3 stars out of 10. What really makes Kuoni different is that you can chat to someone who has travelled to the destination of your choice or may have even stayed in the same hotel. Kuoni has won over 200 different awards for their services, from the likes of the Sunday Times, Brides magazine and the British Travel Awards.

Booking a holiday with Kuoni is also flexible- you tell them your dates and they’ll give you a choice of airlines. Escorted tours and entrance fees for excursions are also included in the price so that there are never any hidden fees.

Lastly, you can even add a Kuoni honeymoon to your John Lewis gift list- the only travel company in the UK to be able to offer this option. You can also ask for people to pay towards your honeymoon directly through Kuoni.

Popular questions about Kuoni

When do Kuoni send tickets?

Kuoni tickets will be sent to either you or your travel agent approximately 10-14 days before the date of your departure. You can always check on their progress by calling the Kuoni contact number on this page and speaking to the after sales department.

What are Kuoni like to work for?

You can get an insight into what Kuoni is like to work for by looking at online reviews. Glassdoor is a website which shows reviews about a company from employees and interviewees. On that website, Kuoni has a rating of 3 stars out of 5. Comments from employees include: “a culture of going the extra mile to help customers”, “poor management is a huge issue” and “some good opportunities to travel, but can be hindered with managers favouritism”.

Are Kuoni part of John Lewis?

Kuoni and John Lewis are not part of the same company, but they do work in partnership together, with Kuoni stores in John Lewis branches across the UK in the likes of Cardiff and Brent Cross.

Kuoni:How to pay

You can make a payment towards your Kuoni holiday by going online, contacting your personal travel expert over the phone, in-store, by bank transfer or via the post by cheque/payment form.

Which airline do Kuoni use?

Kuoni uses a range of different airlines, such as British Airways and Qantas, depending on your destination and flight dates.

About Kuoni

Kuoni was founded in 1906 in Zurich, by the entrepreneur Alfred Kuoni. Today, the company is still based in Zurich. It specialises in luxury, tailor-made travel and was named the World’s Leading Luxury Tour Operator at the annual World Travel Awards in 2013. The company has UK headquarters in Dorking, Surrey and launched into the long-haul business in 1966. Kuoni owns a number of direct travel companies such as Kuoni World Class, CV Travel and Kirker Holidays. Despite this, the company has maintained a good working relationship with travel agents across the UK and Ireland. Kuoni has also set up the Kuoni Long Haul Travel College, where students can learn more about different markets and go on educational trips to the agency’s network.

Kuoni offers travel products to both consumers and businesses across nine different regions across the world.

For more about Kuoni services, call the contact number on this page.

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