Love Holidays

0843 596 3963

Love Holidays is a travel agency in the UK which launched in 2012. The company is an agent acting on behalf of service providers such as hotels and airlines. British and European nationals can use Love Holidays to book their holidays to various countries across Europe or to several long-haul destinations. You can book hotels or flights separately, or book package deals or all-inclusive holidays. They aim to provide the most tailored holiday-finding solutions. Whether you are travelling alone, as a couple, or as a family, or you need to stick to a budget or meet other specific requirements, Love Holidays aims to find a deal for you. Call 0843 596 3964 to make a new booking.

Love Holidays Contact Numbers

Contact Love Holidays customer services for support at every step of the holiday process. Love Holidays customer advisors can assist you whether you are making a booking, amending one, having any trouble during your holiday, or have an issue to report afterwards.

Department
Phone Number
Opening Times
Enquiries
0843 596 3963
(Mon – Fri) 8am – 11pm
(Sat – Sun) 9am – 10pm
Sales
0843 596 3964
(Mon – Fri) 8am – 11pm
(Sat – Sun) 9am – 10pm
Manage Bookings
0844 248 2923
(Mon – Fri) 9am – 5pm
(Sat – Sun) 9am – 5pm
Amendments
0844 248 2924
(Mon – Fri) 9am – 5pm
(Sat – Sun) 9am – 5pm
Help on Holiday
0844 248 2925
(Mon – Fri) 9am – 5pm
(Sat – Sun) 9am – 5pm
Complaints
0844 248 2926
(Mon – Fri) 9am – 5pm
(Sat – Sun) 9am – 5pm

Enquiries

Booking a holiday can be a stressful experience, which is why companies like Love Holidays exist. They are here to compare a variety of deals across flights, hotels, transfers, and package holidays so that you don’t have to. You just have to make a choice out of their holiday selection. Call 0843 596 3963 if you have any questions about Love Holidays and are not sure if you want to make a booking yet. They can provide guidance on using their online booking systems if you would prefer to do it yourself but are experiencing any technical difficulties or confusion. You can find out about their policies on refunds or cancellations or their price match guarantee.

Sales

If you know the exact holiday you would like to book, or are open to some suggestions, call 0843 596 3964 to place a booking over the phone. Love Holidays sales advisors will talk you through the available options which are most suitable for the holiday you want. Some payment options are only available online, so it is worth looking into that first if you would rather not pay in full. Once you decide on a deal and make the booking, the advisor should provide a reference number. Make a note of this in case you do not receive a booking confirmation e-mail, which they should also be sending to you. Ensure that all the details are correct before you make a commitment.

Manage Bookings

Contact Love Holidays on 0844 248 2923 to discuss an existing booking. Whenever you call Love Holidays about your booking, you will need to provide the reference number. Make sure that you have all the details ready so the customer services advisor can access your booking. You can call to check the details of your booking or get assistance with payments if you are on one of their flexible payment plans. Confirm that you have all of the correct travel documents to avoid problems later. You can update your Advanced Passenger Information if you need to. Only call this number if your holiday is within 14 days. Otherwise, you can manage your booking online.

Amendments

If you find that you need to change your booking, call 0844 248 2924 to do this immediately. In some cases, it may not be possible to amend your booking. This depends on the booking conditions and availability from the service provider. Flights, transfers, and airport parking, and insurance are non-refundable. Love Holidays might be able to change hotel bookings, but this will incur a cancellation and administration fee. If you need to change a name for a flight, there will also be a charge for this. When amending a hotel booking, you must also pay any necessary increases in cost as a result of your new requirements. Love Holidays states this in their booking terms.

Help on Holiday

Once you are setting off for your holiday, everything should go smoothly. However, if there are any bumps in the road, then call 0844 248 2925. When you get through to a person at Love Holidays, they can provide some assistance in resolving the issue. You may want to check which parts of your booking are ATOL-protected if you experience difficulties with the hotel, airline, or transfer service you’re using. Generally, you should speak to someone at the hotel or airport directly for help on the ground. Love Holidays will try to contact the service providers for you if you are unable to communicate with them yourself. It is up to the service provider to resolve the issue.

Complaints

As outlined in their terms and conditions, Love Holidays do not take responsibility for services provided. They only act as your booking agent and make bookings with them on your behalf. If Love Holidays themselves are at fault, call 0844 248 2926 to make a complaint about your booking. For example, you may have paid already but the hotel has no record of your booking. Or you might have decided to cancel quickly, but the airline still took your money later. You may want to complain about misleading advertising if the holiday does not match the description you were given. It could take up to 28 days for Love Holidays to investigate before they provide a response.

Other Ways to Contact Love Holidays

Love Holidays has an online contact form for general enquiries if you are not able to call them. Otherwise, you can leave a message on Facebook or tweet to @loveholidaysCS on Twitter. The social media team will get back to you as soon as they can. Or you could e-mail them all the details directly at socialteam@loveholidays.com instead. If you need help while you are currently on holiday, then send an e-mail to inresort@loveholidays.com. These teams are available to assist you between 9am and 5pm from Monday to Friday. PR and press enquiries can go by e-mail to pr@loveholidays.com. Love Holidays are often hiring customer service agents, so if you would like to work for them, then send a copy of your CV to jobs@loveholidays.com. Send written complaints by post to the address below.

Department
Address
Love Holidays Customer Services
Love Holidays
Brooklands House
58 Marlborough Road
Lancing Business Park
Lancing
BN15 8AF