Olympic Holidays

0844 248 2644

Olympic Holidays is the trading name for Travelworld Vacations Ltd, a provider of package holidays. You can book cheap flights or accommodation separately through Olympic Holidays as well. They are a leading specialist in booking holidays to European islands, including Greece and Cyprus. Olympic Holidays has been providing great value holiday deals for over 50 years. They are licensed by the Civil Aviation Authority and the Association of British Travel Agents. They offer ATOL-protected holidays for your peace of mind.

Olympic Holidays Contact Numbers

Contact Olympic Holidays for assistance with your holiday-related issues on the following helplines. The Olympic Holidays support team is available during these opening hours. See the bottom of this page for other ways to get in touch if you can’t use the phone.

Department
Phone Number
Opening Times
Customer Services
0844 248 2644
(Mon – Fri) 8.30am – 10pm
(Saturday) 9am – 8pm
(Sunday) 9am – 8pm
Bookings
0843 596 3569
(Mon – Fri) 8.30am – 10pm
(Saturday) 9am – 8pm
(Sunday) 9am – 8pm
Amendments
0843 596 3570
(Mon – Fri) 9am – 4.30pm
(Saturday) Closed
(Sunday) Closed
Payments
0843 596 3571
(Mon – Fri) 9.30am – 5.30pm
(Saturday) 9am – 5pm
(Sunday) Closed
Travel Updates
0843 596 3572
(Mon – Fri) 8.30am – 10pm
(Saturday) 9am – 8pm
(Sunday) 9am – 8pm
Complaints
0843 596 3573
(Mon – Fri) 8.30am – 10pm
(Saturday) 9am – 8pm
(Sunday) 9am – 8pm
Careers
0843 596 3574
(Mon – Fri) 8.30am – 10pm
(Saturday) 9am – 8pm
(Sunday) 9am – 8pm

Customer Services

Whenever you have a general enquiry for Olympic Holidays, call their customer services team on 0844 248 2644. One of their advisors can discuss the ins and outs of booking with Olympic Holidays so you know what you can expect before you make the commitment. If you have specific requirements in mind for your holiday, a representative can help you to find something amongst their many options. You can call back to check prices and availability if you are not able to book just yet. Ask about their FlexiChoice options to learn more.

Bookings

To book a holiday, flight, or hotel stay through Olympic Holidays, call them on 0843 596 3570. They offer holidays to European islands all year round, including self-catering, half board, bed & breakfast, and all-inclusive accommodation deals. There are low-cost flights available with several reputable airlines from 28 regional airports. You can choose from holidays in the Balearic Islands, the Canary Islands, Cape Verde, Croatia, Cyprus, Gambia, Greece, India, Italy, Spain, Malta, Portugal, or Turkey. Call to book your holiday package.

Amendments

If you have a question about your documentation or you need to change something in your booking, then call 0843 596 3571. If you need to cancel your booking, the sooner you do so the lower the charges will be. The same goes for amendments to travel times or dates, which may not be possible. Call if you want to add an extra to your holiday package, such as airport parking or taxi transfers. You can take out an insurance policy with Olympic Holidays or pre-book a rental hire car up to seven days ahead of your departure.

Payments

If you book a package holiday, flight, or accommodation less than 12 weeks before the departure date then you must pay the entire cost upfront. Otherwise, you can book in advance and spread the cost with the “Budget Buddy” tool. Olympic Holidays allows you to pay an initial deposit and then pay as much as you like in instalments. The full balance for your holiday is due 12 weeks before you travel. Call 0843 596 3572 for help with payments or e-mail accounts@olympicholidays.com with any enquiries about your billing.

Travel Updates

Before you are due to go on holiday, it is important to be aware of any developments which might affect your booking. This includes weather, industry strikes, or service providers going out of business. Call 0843 596 3573 to ask for new travel updates from Olympic Holidays which could impact your trip. Usually, they will notify you themselves if there will be any significant changes to your holiday arrangements. In those cases, you will have the option of accepting alternative arrangements or cancelling the holiday for a refund.

Complaints

In the event that your booking with Olympic Holidays is a negative experience, you can make a complaint. You should do this onsite to the Olympic Holidays representative or the service provider directly. If they can’t resolve your issue there and then, you must obtain a report form from them. You cannot make a claim when you return to the UK unless you have already done this. Complaints must be made within 28 days of returning from the holiday. Call 0843 596 3573 to complain about the quality of the service you have received.

Careers

The Olympic Holidays head office hosts departments such as Operations, IT, Marketing, HR, and Customer Services. They claim to know every member of staff on an individual basis. If you are passionate about delivering holiday experiences, why not work with Olympic Holidays? Call 0843 596 3574 to connect to the HR department and find out if there are currently any vacancies which suit your skills. Send a speculative CV by e-mail to careers@olympicholidays.com. You could even become an overseas representative.

Other Ways to Contact Olympic Holidays

If you are new to Olympic Holidays and have a question, you can e-mail it to enquiries@olympicholidays.com. Or if you are a current customer, e-mail them about your existing booking at customer.services@olympicholidays.com. When you have a quick query, you can ask on social media. They monitor their Facebook account from Monday to Friday between the hours of 9am and 5.30pm. Outside of those hours, they will answer any messages the next working day. They also have a Twitter account, but as it is not very active, you are not guaranteed to receive a reply. If your reason for contacting Olympic Holidays is urgent, you should try calling first to speak to a person. To make a written complaint after you return from your holiday, you can post a letter to the Olympic Holidays UK head office.

Department
Address
UK Head Office
Olympic Holidays
C/O Interaction Worldwide Ltd
1 Torrington Park
North Finchley
London
N12 9TB