To contact the customer service team, dial their dedicated number on 0844 826 8358. If you subscribe to the Qatar Airways newsletter, you’ll be the first to know about new routes and promotions. You can also add hotels, car hire and transfers to your booking to help you make the most of your holiday. To book add-ons, or for more information about your flight, plane or about business class seats, call the customer services team on the number above. To make a complaint, enquire about the privilege club, or for booking information, please use the other dedicated numbers in the table at the top of this page.
To make a new booking, or to amend and cancel a previous booking that you have made with Qatar Airways, call the booking helpline on 0843 290 7181.You can check in for your Qatar Airways flight by using your computer or mobile device. You’ll be able to select a seat and print your boarding pass, before using the bag drop kiosks at the airport. Online check-in for flights to and from the USA is available 24 hours before departure. For other flights, online check-in opens 48 hours before. You can also check in at the airport with the desks opening three hours before departure.
Qatar Airways Privilege Club
If you regularly fly with Qatar Airways, it may be useful for you to join the Privilege Club. Membership benefits include unlimited access to airport lounges, extra baggage allowance, discounts on duty-free products, priority check-in and much more. When you join, you’ll earn 2,000 miles just for making your first booking. The more that you spend, the more Qmiles you can earn. You can spend your miles on future flight upgrades, adding more baggage or to pay for duty-free products. To find out more about the club, or to become a member, call the dedicated line on 0843 208 2448.
If you’re unhappy with the level of service you have received from Qatar Airways, either on a specific flight or with a member of staff at the airport, then you might want to make a complaint. You can do this by calling the complaints line on 0843 208 2449. This line is direct and means you will not have to go through the customer service contact number to reach the complaints department.
Lost and Found
Losing your baggage with any airline can be stressful. If you lose your luggage with Qatar Airways, you can call the lost and found team on 0843 178 4833. This line is direct, which means that you will be able to speak to a member of staff about your property as soon as possible. Sometimes, luggage can be lost in transit, on the airplane itself, or at an airport. Qatar has a dedicated team who will aim to bring your property back to you as soon as possible.
Qatar Airways Press Office
For press and media enquiries, you can call the Qatar Airways press office on 0843 178 4834. This line is automated, and you will be placed on hold if the line is busy. This line should be utilized by the media, however this line is open to the public.
Other Ways to Contact Qatar Airways
If you would like to contact Qatar Airways via email, you may have found that you cannot find an email to send your query to. However, you can fill out their customer service form, should you wish to wait for an email correspondence from the customer service team.
PO Box 22550