Sunmaster: Contact Number – 0844 248 2652

0844 248 2652

Sunmaster is a cheap holidays company who have weekly offers for specific destinations. With over 50 million combinations of holidays and flights, Sunmaster set out to find the best holiday to suit your needs for the perfect holiday. Their customer services can be contacted by calling the number at the top of this page. If you would like to contact a specific department with Sunmaster, see the table below for a range of contact numbers.

Sunmaster Contact Numbers

For the contact number of different departments with Sunmaster, see below. There are a range of departments you might wish to contact with Sunmaster, and the numbers below will help in connecting you with the correct team.

Department
Phone Number
Opening Times
Customer Services

0844 248 2652

(Mon-Fri) 1.00pm – 5.00pm
(Sat-Sun) Closed
Complaints
0843 178 4835
(Mon-Fri) 1.00pm – 5.00pm
(Sat-Sun) Closed
Sunmaster Low Deposit Helpline
0843 178 4836
(Mon-Fri) 1.00pm – 5.00pm
(Sat-Sun) Closed
Travel Advice
0843 178 4837
(Mon-Fri) 1.00pm – 5.00pm
(Sat-Sun) Closed
Sunmaster Booking Helpline
0843 178 4838
(Mon-Fri) 1.00pm – 5.00pm
(Sat-Sun) Closed
Insurance and Claims Contact Number
 0843 178 4839 
(Mon-Fri) 1.00pm – 5.00pm
(Sat-Sun) Closed

Customer Services

According to TripAdvisor, Sunmaster has a high rate of excellence amongst its customers. However, the experience is dependent on the individual and what they have booked through Sunmaster. The company have 50 million combinations of holidays for their customers to book, so no two holidays are the same.

To make a booking, pay a part of your holiday off, or to inquire about a holiday you have seen online with Sunmaster, call their customer services team on 0844 248 2652. This line is automated, and you will be able to select the correct department relating to your needs via their virtual list.

Complaints

To make a complaint about the Sunmaster service, about a member of staff, or about an aspect of your holiday, call the complaints team directly on 0843 178 4835. This phone number for Sunmaster can become busy, however, and on average you will not be waiting any longer than 20 minutes to speak to a member of the team. If you find that you have waited for longer than 20 minutes, we suggest calling back at a later date.

Sunmaster Low Deposit Helpline

With Sunmaster, you can choose to place a low deposit for your holiday, pay after a short time, or pay in instalments. Sunmaster knows that many people can’t afford a holiday outright, and believe in giving you an amazing holiday that you can afford to pay over a predetermined matter of time. Low deposit schemes with Sunmaster are offered at their discretion, and you will need to pay off your balance14 days before you are due to depart. To find out more about the low deposit scheme with Sunmaster, call the team directly on 0843 178 4836.

Travel Advice

If you’re looking for travel advice for a specific country, or if you would like to know more about the risks involved in visiting a particular country, then call the dedicated travel advice line on 0843 178 4837. Alternatively, you can visit the government website in order to find out specific information.

Sunmaster Booking Helpline

To start a new booking, for assistance with a previous booking, or for enquiries, call the booking helpline directly on 0843 178 4838. This line is direct, and it will put you through to a friendly member of the Sunmaster team who can assist you further. This line is great to use if you would rather not book your holiday online, and would like to speak to someone over the phone when making a new booking. If you would prefer not to speak to a member of staff, you can book online with Sunmaster. Unfortunately, they don’t have an app – but you can access your account online.

Insurance Contact Number

As well as offering low-cost holidays for their customers, Sunmaster also offers the choice of adding insurance to your holiday deal. As with their holiday deals, they aim to give customers the most comprehensive cover at the cheapest price available. Policies with Sunmaster start off as cheap as £6.50, and £20 for annual insurance. Insurance with Sunmaster covers:

  • Comprehensive medical insurance
  • Trip Cancellation
  • Luggage loss

In many cases, it is much easier to book insurance through Sunmaster than it is through other insurers. To make sure you get the best deal, compare deals where applicable. To find a deal for you, call the Insurance Contact Number on 0843 178 4839.

Other Ways to Contact Sunmaster

As well as writing a letter to the Sunmaster head office, the address for which can be found below, you can also tweet the popular holiday service on their Twitter account.

Department
Address
Customer Services
Sunmaster Holidays
Bowling Mill
Dean Clough
Halifax
HX3 5AX